Social media users reached out to commiserate, laugh and offer advice after the December wedding mishap. "It's an incredibly popular show.Grants Pass couple find TikTok sympathy after wedding doughnut snafuĪ moment of therapeutic comic relief - after coming to grips with a wedding day cake debacle - landed new bride Sara Van Ess a spot on the Yahoo News home page last week and chuckling over some 1.5 million views and social media comments after posting her experience on TikTok. "We've done everything we possibly can to make sure no one is left out," Karastamatis said. Mirvish said subscribers did not have access to the show's sixth and final week of tickets.
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Mirvish says it has about 40,000 subscribers – all of whom had first crack at the tickets as part of their subscription package – and American Express cardholders also had three days last week to purchase tickets, through that company's Front of the Line incentive program.
While Mirvish trumpeted today as the first on-sale date, tens of thousands of tickets for the show's limited run have already been sold.
She was joined by more than 100 others who hoped to buy tickets in person before they went on sale over the phone and online. "Disappointing to wait for 3 hrs in the cold & not have many options," she told The Globe and Mail over Twitter. The best tickets available on her date of choice for Katie Schramm, who was first in line at 5:30 a.m., was in Row F of the dress circle – the first balcony. Tickets are still being sold, it's just a matter of being patient." He added that the Mirvish Twitter account was trying to respond to frustrated buyers with a direct link to the page on the Mirvish site where they could buy tickets.īut even theatregoers who went the old-fashioned route, lining up in front of the Princess of Wales Theatre in downtown Toronto, were upset. Still, he said the main problem was simple: "There's a bottleneck. "It's impossible to get away from them," Karastamatis said. Mirvish Productions had tried to prevent the activity by taking the unprecedented step of denying tickets to anyone who is not a legal resident of Canada, and enforcing a limit of eight tickets per credit-card holder. "No amount of server space would solve that problem," said John Karastamatis, a Mirvish spokesperson. The effect is similar to so-called Denial of Service attacks used by hackers to disrupt websites that displease them.
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Mirvish Productions blamed the chaos on a combination of heavy demand and automated software programs deployed by scalpers that hit a website with a barrage of requests for access, severely hampering a site's ability to process traffic from regular buyers. It has played to standing-room-only houses since opening on Broadway almost two years ago. The show is only in Toronto for six weeks, with no chance for a possible extension. , which sells tickets for Mirvish shows, served up a potpourri of error messages – "505 – Internal server error," "Your order could not be filled," "Server timed out."įrustrated theatre fans took to Twitter and other social media to angrily chastise the company for its apparent lack of preparedness for the sales, which had been stoked by heavy advertising in the past couple of weeks. kickoff of sales, the website for Mirvish Productions effectively seized up, while fans trying to buy tickets over the phone said their calls simply rang repeatedly without any answer.
Ticket sales for the hotly anticipated Toronto run of the hit Broadway musical The Book of Mormon broke down just as they began this morning after the sales website came under pressure from extraordinary demand and unusual online activity that the show's local presenter blamed on foreign scalpers using sophisticated software to push themselves to the front of the line.
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